Legal
Refund Policy
Because every item is printed to order, we don't accept change-of-mind returns or exchanges. Email hello@punnypanda.com with your order number and photos.
Last updated October 16, 2026
The short version
Because every item is printed to order, we don't accept change-of-mind returns or exchanges.
Damaged, defective, or misprinted items (and a wrong item) reported within 30 days of delivery are refunded or reprinted once we confirm the issue from your photos.
Email hello@punnypanda.com with your order number and photos.
Damaged, defective, or misprinted items
If your order arrives damaged, defective, or misprinted, or it is the wrong item, email hello@punnypanda.com within 30 days of delivery with your order number, photos of the issue, and a short description. It is refunded or reprinted once we confirm the issue from your photos. You should not have to cover the cost of that mistake.
Before you order
Please check the size guide and the options on the product page. We don't send a replacement in a different size or variant.
How to start
Email hello@punnypanda.com within 30 days of delivery with your order number and photos.
Related reading: Terms of Service, Shipping, and Privacy Policy.